Technology Change Management
The Problem
A Government agency’s technology refresh program required effective planning, coordination, and management across various business areas. To support the program, the agency needed assistance with technology change management, stakeholder buy-in, and alignment with business needs and program objectives.
What We Did
Our team conducted interviews with key stakeholders, including the CIO, technology, and business teams, to understand their needs, challenges, and opportunities. We designed and facilitated workshops led by an organisational psychologist to communicate the new model and encourage alignment and commitment.
The Outcome
Through our efforts, we fostered the adoption of the new governance model and standards among different teams, addressed change readiness, and secured stakeholder buy-in. We presented the findings and recommendations to the CIO and leadership team, ensuring continuous alignment with business needs, successful delivery, and sustainability of the program.